For venue hosts

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44 articles in this collection
Written by David Koke
Manage your venue

Can I edit or cancel a booking after it’s been approved?

Learn how to cancel a booking after it has been approved.
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Written by David Koke
Updated over a week ago

How do I communicate with clients through ShareDesk?

Learn how to message users who have made booking requests through ShareDesk
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Written by David Koke
Updated over a week ago

What are the different roles for admins?

Learn what information each admin role has access to view and edit.
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Written by David Koke
Updated over a week ago

How do I change my email notification settings?

Learn how to enable or disable email notifications
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Written by David Koke
Updated over a week ago

How do I add new venue administrators?

Learn how to designate additional admins who can manage your ShareDesk listing
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Written by David Koke
Updated over a week ago

The venue admin(s) on our listing are no longer with the company, how do I add a different admin?

Learn what to do to regain access to your ShareDesk listing
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Written by David Koke
Updated over a week ago

Where do I see details of a new booking that was made at my venue?

Learn where to find booking details
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Written by David Koke
Updated over a week ago

How do I change the visible host for my venue?

Learn about the role of the visible host and how to change it
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Written by David Koke
Updated over a week ago

Do I get notified of client cancelling the booking?

Learn how user cancellations get sent to venue admins
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Written by David Koke
Updated over a week ago

What happens if the client doesn’t show up for a booking?

Learn what happens if a client makes a booking at your venue but does not show up
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Written by David Koke
Updated over a week ago

How do I update my venue's details?

Learn how to update the details of your ShareDesk listing
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Written by David Koke
Updated over a week ago

How do I accept bookings?

Learn how to accept ShareDesk booking requests
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Written by David Koke
Updated over a week ago
List your space

What does my venue's 'venue category' mean?

Learn about the various venue categories used in ShareDesk
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Written by David Koke
Updated over a week ago

Why can't I submit my venue for review?

Learn how to complete your venue profile before submitting for review
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Written by David Koke
Updated over a week ago

How do I delete / remove my venue listing from the marketplace?

Learn how to remove your venue from the ShareDesk marketplace
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Written by David Koke
Updated over a week ago

How do I temporarily hide / remove a space on the marketplace?

Learn how to hide a particular space from displaying on your ShareDesk listing
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Written by David Koke
Updated over a week ago

How much does it cost to list a space?

Learn about the commission structure for ShareDesk bookings
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Written by David Koke
Updated over a week ago

How do I add photos for my spaces?

Learn how to add photos to the spaces within your venue in your ShareDesk venue listing
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Written by David Koke
Updated over a week ago

What are the basic requirements to list a space?

Learn about the basic requirements for listing your venue on ShareDesk
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Written by David Koke
Updated over a week ago

Why is my image not uploading to my ShareDesk profile?

Learn how to troubleshoot issues uploading images to your ShareDesk listing
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Written by David Koke
Updated over a week ago

Why are my images uploading sideways or upside down?

Learn why your images may appear rotated (sideways or upside down) when you upload them to your ShareDesk profile, and how to fix them
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Written by David Koke
Updated over a week ago

How do I sync my Google calendar?

Learn how to sync a Google Calendar to a space on your ShareDesk listing
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Written by David Koke
Updated over a week ago

Who will be booking my space?

Learn about the kinds of users that make bookings on ShareDesk
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Written by David Koke
Updated over a week ago

What countries is the ShareDesk Marketplace available in?

Learn what countries ShareDesk operates in
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Written by David Koke
Updated over a week ago

Is it required to have an admin present at my venue all the time?

Learn about venue host requirements
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Written by David Koke
Updated over a week ago

Why is my venue hidden from the Marketplace?

Learn why your listing may not be showing on the ShareDesk marketplace
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Written by David Koke
Updated over a week ago

If our company/startup/agency has extra desks in our office, can we list on the marketplace?

Learn what kind of venues can be listed on ShareDesk
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Written by David Koke
Updated over a week ago

What do I need to know when listing the spaces available at my venue?

Learn the best practices for creating your spaces (desks, rooms) in ShareDesk
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Written by David Koke
Updated over a week ago

Why was my venue removed or rejected?

Learn why your venue was rejected or hidden/removed from ShareDesk.
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Written by David Koke
Updated over a week ago

Why are my spaces not appearing on my venue profile?

Learn why your spaces are not displaying in the search results or on your venue profile.
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Written by David Koke
Updated over a week ago

How do I list my venue?

Learn how to create your venue listing on ShareDesk.
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Written by David Koke
Updated over a week ago

What are the restrictions for listing on ShareDesk?

Learn what kind of venues are not eligible for listing on ShareDesk
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Written by David Koke
Updated over a week ago
Payment

How do I add or update my PayPal account for payouts?

Learn how to edit the PayPal email address in your account to change where ShareDesk sends your payouts for successful bookings
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Written by David Koke
Updated over a week ago

Who do I contact if I do not receive my payment?

Learn what to do if you do not receive your payout from ShareDesk
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Written by David Koke
Updated over a week ago

How do I charge a user overage if they stay longer than the original duration of their booking?

Learn how to handle any additional usage not contemplated in the ShareDesk booking
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Written by David Koke
Updated over a week ago

How can I view a receipt for my completed marketplace bookings?

Learn how to locate a receipt, including information about the ShareDesk commission, in your venue dashboard
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Written by David Koke
Updated over a week ago

What is VAT / GST / HST / Taxes and why should I include them in my listing?

Learn what VAT / GST / HST / Taxes are and why you should include them in your listing.
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Written by David Koke
Updated over a week ago

I do not have a PayPal account, can I still list my venue?

Learn why ShareDesk requires you to have a PayPal account in order to list your venue
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Written by David Koke
Updated over a week ago

What's the booking cancellation policy?

Learn about the ShareDesk booking cancellation policy
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Written by David Koke
Updated over a week ago

How do I get paid?

Learn how ShareDesk sends payments to venues for successful bookings made through our platform.
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Written by David Koke
Updated over a week ago

Who pays for the payment and payout processing fees?

All processing fees are covered by ShareDesk
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Written by David Koke
Updated over a week ago