For users

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36 articles in this collection
Written by David Koke
Bookings

How do I make a booking?

Learn how to create a booking at your venue of choice
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Written by David Koke
Updated over a week ago

How do I find a venue?

Learn how to search for a venue in the ShareDesk marketplace
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Written by David Koke
Updated over a week ago

How do I complete an advanced search, filtering by date and/or price?

Learn how to narrow search results based on availability and price
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Written by David Koke
Updated over a week ago

How do I view my upcoming and past bookings?

Learn how to view all of your ShareDesk bookings
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Written by David Koke
Updated over a week ago

How do I save my favourite venues?

Learn how to save your favourite venues to your ShareDesk account for quick and easy access
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Written by David Koke
Updated over a week ago

What is the process for submitting a complaint about a venue host that did not deliver services?

Learn how to submit a complaint about a venue
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Written by David Koke
Updated over a week ago

What does the status of my booking mean?

Understand the status of your ShareDesk booking
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Written by David Koke
Updated over a week ago

How do I learn more about a venue than what's on their profile?

Learn how to get more information about a particular venue
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Written by David Koke
Updated over a week ago

How do I leave a review for a venue?

Learn how to review a venue that you have made a booking at
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Written by David Koke
Updated over a week ago

How do I submit a claim to be refunded for a booking?

Learn how to submit a request for a refund on a recent booking
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Written by David Koke
Updated over a week ago

What do the different venue categories mean?

Understand the different types of venues that can be listed on ShareDesk
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Written by David Koke
Updated over a week ago

How do I change or cancel a booking?

Learn how to change or cancel an upcoming booking
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Written by David Koke
Updated over a week ago

Can I make a booking with less than 24 hours notice?

Learn how to make bookings on short notice
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Written by David Koke
Updated over a week ago

What do I do if the host does not respond to my booking request?

Learn how to follow up with the venue host for unconfirmed bookings
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Written by David Koke
Updated over a week ago

What's a Hot Desk vs. Dedicated Desk?

Understand the difference between a hot desk and dedicated desk
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Written by David Koke
Updated over a week ago
Referrals

How do I refer a friend to ShareDesk?

Learn how to refer friends to ShareDesk and earn credit towards future ShareDesk bookings
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Written by David Koke
Updated over a week ago

How much can I make for referring my friends?

Learn how to earn credit by referring people in your network to Optix
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Written by David Koke
Updated over a week ago

When do I earn my referral credits?

Learn when referral credits get posted to your ShareDesk account and become available for use
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Written by David Koke
Updated over a week ago

Is the Referral Program supported in my currency?

Understand how credits are awarded and how they can be used
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Written by David Koke
Updated over a week ago

How do I redeem my earned referral credits?

Learn how to redeem credits obtained by referring a new ShareDesk user
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Written by David Koke
Updated over a week ago

How do I redeem credits if I was invited to use ShareDesk?

Learn how to redeem your credits as a new ShareDesk user
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Written by David Koke
Updated over a week ago

Do my referral credits expire?

Learn about the expiry policy for ShareDesk referral credits
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Written by David Koke
Updated over a week ago

What’s the minimum booking required to redeem credits?

Learn how to use your ShareDesk credit towards your booking
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Written by David Koke
Updated over a week ago

Who is eligible for referral credits?

Learn who can be referred using the ShareDesk referral program
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Written by David Koke
Updated over a week ago

What's a qualifying booking?

Learn what qualifies as a booking for purposes of the referral program
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Written by David Koke
Updated over a week ago